N-compass new website
Client Overview
N-compass is a charity dedicated to providing a range of support services to individuals and communities. N-compass delivers compassionate and impactful services that empower individuals to regain control and move forward with hope. Whether it is carer support or help with wellbeing and mental health, N-compass provides high-quality person-centred services designed to enable individuals to improve their personal well-being.
The Challenge
N-compass was looking for a new website that would make for an easier customer journey and would allow users to find the relevant information that they were looking for with only a few clicks. They also wanted a fresh new design that would invite people in to learn more about N-compass and use their services while also incorporating their brand into the design.
Overall, the new website needed to deliver the following outcomes:
Make it easier to find support and services
Highlight opportunities to get involved or support N-compass.
Showcase the different offerings that N-compass provides in the areas that they cover
Offer an overview of N-compass, highlighting its background and key services
Clearly emphasise the impact N-compass has on individuals
A website that is accessible for all users
A design that incorporates the N-Compass brand in a visually appealing manner
Our Approach
Home Marketing worked closely with N-compass to deliver a new accessible website. The project involved:
Website design and structure: Creating a fresh, accessible layout and structure that is easy to navigate and provides a clear customer journey
Accessibility improvements: Ensuring the site meets accessibility standards and is inclusive for all users.
Area-focused navigation: Highlight the importance of N-compass area-specific offerings and have them be easily displayed and accessible to all users depending on the offering they are looking for.
Hear in their own words what they thought.
"We love our new website. It truly represents us as an organisation and really reflects our values and priorities. Thank you to the team at HOME, who walked us through the process, asked the difficult questions that needed to be asked, and came up with a great design."
Martyn Robson
Business Development Director
The Result
The new website delivers a professional, accessible, and engaging online presence for N-compass. Key outcomes include:
Improved navigation and user experience, making it easier for people to find support and information.
A clear user journey that supports area navigation and offerings.
A visually appealing design that incorporates the N-Compass brand and values
Enhanced user engagement by connecting the charity with supporters online
Before
After
